As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.

Why the name change?

The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.

Why Blazeo?

Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.

ApexChat is now Blazeo! Learn more

Master Chat Conversion Tactics with Blazeo's Unique Features

Ilke Akcasoy September 3, 2024 3 minute read
Master Chat Conversion Tactics with Blazeo's Unique Features

In today’s fast-paced digital landscape, maximizing customer engagement and driving conversions are key to business success. Blazeo's innovative tools provide unique features that can significantly enhance your marketing strategies and boost conversion rates.

Boost Conversions with Blazeo's Call-to-Action (CTA) Feature

Blazeo’s Call-to-Action (CTA) feature is a powerful tool designed to drive customer actions, such as purchases or newsletter sign-ups, directly through chat. By strategically placing CTAs within chat interactions, businesses can guide visitors toward meaningful actions, increasing the likelihood of conversion.

Blazeo’s CTAs are customizable, allowing businesses to align their prompts with specific marketing goals and audience preferences. This personalized approach enhances engagement, making CTAs more effective in converting leads into customers. Additionally, Blazeo’s CTAs provide valuable data on customer behavior, enabling continuous optimization of your conversion strategy.

Engage Customers Visually with Blazeo's Video Greet

Blazeo’s Video Greet feature offers a dynamic way to engage customers through personalized video messages. Video content is highly effective in capturing attention and building trust, making it a powerful tool for enhancing customer interactions.

By incorporating video greetings into chat conversations, businesses can create a memorable first impression, tailor messages to individual customers, and foster deeper connections. This feature is versatile, suitable for welcoming visitors, providing quick tutorials, or showcasing new products, making it an essential tool for any digital marketing strategy.

Streamline Customer Interactions with Blazeo's Appointment Scheduler

Blazeo’s Appointment Scheduler is designed to simplify the booking process, allowing customers to schedule appointments directly within chat conversations. This seamless integration eliminates friction, making it easier for customers to commit to appointments and enhancing overall conversion rates.

The Appointment Scheduler is highly adaptable, catering to various business needs and ensuring efficient schedule management. By automating confirmations and reminders, businesses can reduce administrative workload and minimize no-shows, leading to a more professional image and better customer service.

Enhance Customer Support with Blazeo's Call Connect

Blazeo’s Call Connect feature bridges the gap between online interactions and real-time support by enabling customers to transition from chat to a voice call with a single click. This immediate support can be crucial in addressing customer concerns, building trust, and ultimately driving conversions.

Call Connect adds a human touch to digital interactions, offering a level of responsiveness that can set your business apart in a competitive market. It ensures that customers receive the help they need promptly, enhancing satisfaction and increasing the chances of conversion.

Secure Commitments Quickly with Blazeo's Retainer Signing

Blazeo’s Retainer Signing feature streamlines the contract signing process, allowing businesses to send, receive, and sign documents directly within the chat interface. This real-time capability ensures that agreements are secured quickly, reducing the risk of losing potential customers due to delays.

The secure, compliant nature of Blazeo’s digital signatures provides peace of mind for both businesses and customers. By integrating Retainer Signing into your chat strategy, you can accelerate the path from negotiation to conversion, making it a vital tool for modern businesses.