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Legal Services Picture
Legal Services Picture
Legal Services Picture

Legal Services

Find and sign more case clients - faster

Streamline your entire case intake through resolution process

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Omni Channel Engagement

Live Web Chat
  • Specialized agents engage visitors with empathy and turn them into signed clients
  • Collect crucial incident information to speed up client intake
  • Connect with prospective clients over text-messaging easy with integrated Web-to-SMS feature

Voice Call Center
  •  US based call center agents handle all inbound intake calls
  • Outbound calling for client follow up and qualification
  • Instantaneous Call-Connect puts prospects directly in touch with your team

Retainer Signing
  • Quickly sign clients to your firm, right from web-chat
  • Daily follow up with prospective client if not signed in the first interaction
  • Deep client qualification and quality check before retainer is offered

Loved by businesses of all sizes

Ritchie Law Firm
Love this company! ApexChat has helped our business grow! My account rep Susan has been especially helpful. She reaches out to check in regularly and is extremely prompt in answering my questions. Couldn’t ask for a better experience!
Ritchie Law Firm
Brenna
We switched to ApexChat from another online chat service almost a year ago and have been satisfied with them. We’ve saved money and they’ve been easy to work with and responsive to questions and issues when they arise. And we really appreciate their flexibility in allowing us to write our script and modify it when necessary. Overall happy with the service.
Brenna
Jeff
Our law firm has been with ApexChat for almost a year now and they’ve been very responsive to our specific needs and requirements, working hard to ensure that everything is exactly as we need it to be. As a law firm, we have to make sure that the information our chat representatives present is accurate, helpful, and easy to understand. Apex has done everything we’ve asked and more. We’re very pleased with the service we’ve received and attention to detail.
Jeff
Nicole
I work for a very busy law office in Boston, and it can be very hard for us to keep track of all the leads coming into the firm. We decided to hire Apex to help us with intake and they have been great. Cristin Barnaba, who I have been working very closely with to make sure Apex is running smoothly, is fantastic. She always responds to my emails very quickly, and if I tell her there is an issue with anything at all, she makes sure it is resolved as soon as possible. If you’re going with Apex, I’d highly suggest trying to connect with Cristin Barnaba!
Nicole
Helen
Apex Chat is tremendous! Our law firm has been using them for 6 years! Competitors have tried to lure me away but I stay with Apex. They are responsive, fair, professional, and have a super product. It’s not cookie cutter! They go the extra mile to meet your specific business criteria. I’m so glad I went with Apex. They make my job easier.
Helen