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Why Blazeo?
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As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.
The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.
Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.
Our team handles callers 24/7 to capture vital information and qualify phone leads, filtering calls to focus on prospects that maximize your growth and treat current customers with care.
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Move leads down the sales funnel with booked appointments proven to reduce competitor browsing and yield more successful conversions.
Expand your reach as our agents take inbound calls and make outbound calls, calling your inbound prospects from all channels.
Get retainers signed fast with lead qualification and signing assistance from our agents, delivering more immediate business.
Unlock cost savings
Eliminate the need for expensive full-time receptionists with our highly trained agents available around the clock.
Capture calls in a few rings
Prevent prospects from slipping through the cracks with 97% call capturing and 1-2 minute call-backs.
Respond to form inquiries within minutes
Quickly make outbound calls on form fills to boost response times–78% of customers purchase from the first responder–and strengthen your conversions.
Stay available after-hours
Set up a hybrid solution with live agents on-call outside your business hours to generate leads whenever works best for prospects.
We only hire 1% of agent applicants, ensuring our agents complete 80+ hours of rigorous empathy and accuracy training to deliver the best customer service possible.
Our call centers operate nonstop to handle inbound calls, overflow, and outbound communication for form fills and live chat follow-up.
We evaluate and categorize incoming calls to filter out spam, prioritizing meaningful leads most likely to become your actual customers.
Results
Close rate on appointments scheduled via chat
Revenue in 2 ½ months
Results
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Alure Home Solutions
Southern Homes
Live chat
Voice call centers
Virtual assistant
Blazeo's advantage
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Whitepapers
Home services
Lawyers and firms
Medical services
College admissions
Real estate agents
Multi-location
Marketing agencies
Other local businesses
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