As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.

Why the name change?

The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.

Why Blazeo?

Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.

ApexChat is now Blazeo! Learn more

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Medical Services

Get more patients while reducing marketing spend

Engage prospects across all channels, turn them into new patients

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Omni Channel Engagement

Live Web Chat
  • Specialized agents engage visitors and turn them into customers
  • Guide website visitors to the correct medical treatment
  • Make communication easy with integrated Web-to-SMS feature

Voice Call Center
  • US based call center agents handle all inbound calls
  • Overflow and after hours call handling
  • Instantaneous Call-Connect puts prospects directly in touch with your team

Virtual Assistant Chatbot
  • AI enabled chatbot addresses commonly asked questions
  • Cost-effective option to free up your team’s time
  • Natural language conversational capability

Appointment Setting
  • Accelerate the lead to sale path with direct booking
  • Enable visitors to seamlessly book consultation and procedure appointments
  • Avoid double booking patient consultations

The Highest Security Standards to safe-guard PII

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  • HIPAA Compliant technology and practices
  • Routinely tested incident response and disaster recovery procedures
  • Rigorous agent background checks and on-going security training program
  • Regular security and vulnerability testing

Loved by businesses of all sizes

Courtney
ApexChat & their team have been a huge asset for us. Right from the get-go, we saw an increase in the engagement of visitors on our website. We have been able to work with the support staff and chat agents to meet the needs of our clientele while also providing helpful suggestions for agent training in order to create a more “in-person experience” through our online chat presence. Through ongoing adjustments and fine-tuning, ApexChat agents have been able to save us time and energy by qualifying our leads before we are even in contact with them directly! ApexChat has been an extremely useful tool for our business. Highly recommended!
Courtney
Linda
I am practice manager for a dermatology office and was surprised at the number of leads that have been captured using ApexChat. I wish I had known about them earlier! Onboarding was easy. I’ve onboarded many software solutions and some are very onerous.
Linda
Courtney
ApexChat & their team have been a huge asset for us. Right from the get-go, we saw an increase in the engagement of visitors on our website. We have been able to work with the support staff and chat agents to meet the needs of our clientele while also providing helpful suggestions for agent training in order to create a more “in-person experience” through our online chat presence. Through ongoing adjustments and fine-tuning, ApexChat agents have been able to save us time and energy by qualifying our leads before we are even in contact with them directly! ApexChat has been an extremely useful tool for our business. Highly recommended!
Courtney
Linda
I am practice manager for a dermatology office and was surprised at the number of leads that have been captured using ApexChat. I wish I had known about them earlier! Onboarding was easy. I’ve onboarded many software solutions and some are very onerous.
Linda