As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.

Why the name change?

The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.

Why Blazeo?

Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.

ApexChat is now Blazeo! Learn more

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Live Chat

Engage with your customers 24/7

Generate 40% more leads by engaging your prospects across all communication channels

Request Demo
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Jumpstart a conversation

It's not easy to start a conversation from scratch. Displaying intent buttons in your chat widget help you and your customers accelerate the conversation and gets you to help them faster. Intent buttons increase chat conversion by 40%.

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Our agents, your team

It takes a real human to be personable and deliver on the nuances of your brand. Your customers seek to have a conversation with you, not with a robot. Every Blazeo agent is trained to represent your brand and build trust in every conversation.

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Qualifying your prospects

Blazeo Qualifier process is built into every live chat conversation, ensuring that  you get the right kind of leads in  your pipeline. This is a critical component of all chat experiences, so your qualified prospects can be fast-tracked to become a paying business.

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No loose ends

At Blazeo, we have configured out an optimal ending to every chat conversation to work for your business. Products and features like Call Connect and Appointment Scheduler will help you get one step closer to tie the knot with your new customer.

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Engage prospects the right way, in all channels

  • Leverage skilled agents and Blazeo's tech stack on all channels
  • Scale leads across all channels where your prospects might seek you
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Blazeo chat's exceptional functionality allowed us to maintain superior customer service standards, making the conversation with our clients smooth and enjoyable. It has directly contributed to improving our customer engagement and retention rates, making it easy for our team to maximize its potential.


Geoff Coston
Marketing Director, Owl Eyes

New feature!

At Blazeo, we keep the pulse of the latest experiences customers seek. Switch to Text is our latest feature to address the need for flexibility we observed in chat conversations.

  • Customers expect to carry on with the chat on multiple channels
  • Switch to Text appears as a button on all live chat conversations
  • Once customer provides phone number, the chat conversation moves to texting
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Increase conversion

  • Increase the chances of starting a conversation with your prospects
  • Show that you anticipate your customer's needs with intent buttons and video greet
  • Don't let your customers leave your website without finding answers. Leverage exit pop-up to refocus your prospects and deter from leaving early

Features to maximize conversion

Call Connect
Seamless transition to take your qualified prospects from initial chat to phone to accelerate conversion.
Intent Buttons
Display intent buttons on your chat widget on any channel, so your customers don't have to think about - what to say.
Video Greet
Transform your chat widget into a facetime-like experience. Your website visitors get to meet the face of the company and instantly connect with your brand.
Omnichannel
Provide a consistent chat experience (and workflow for your team) over Google Business Messaging, Facebook Messenger, and any other channel where your customers may find you.
Switch to Text
Your customers can choose to switch from chat to SMS anytime they wish to increase their level of convenience.
Exit Pop-Up
Best way to recapture your customers as soon as they indicate an intent to leave your site.
Brand Customizations
Complete your chat experience with a look and feel that reflects your brand.
Lead Routing
Seamless CRM integrations and multiple email routing makes it possible to streamline your workflow based on the qualification details matter to your business.
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24/7/365

  • Be there for your customers around the clock and 365 days of the year
  • Take comfort in Blazeo's skilled agents to answer your chats
  • Opt in for chats during after hours, or bring in our conversation experts to represent your firm and optimize your chats full-time

Optimized for page load speed

  • Make chat widget part of your SEO strategy
  • Optimized to run with your website, maintaining the lowest footprint among other chat providers
  • Supports SEO efforts, rather than making it harder for your customers to find you
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Accelerate your workflow

  • Blazeo integrates with 20+ CRMs to streamline your lead management
  • Grow your pipeline and close leads faster
  • Real-time sync with your CRM so all customer information is in one place
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