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Why Blazeo?
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As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.
The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.
Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.
Live chats get 35% more leads than chatbots alone--our attentive, highly skilled agents work around the clock to capture, qualify, and close leads on your behalf for unparalleled growth.
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Handle web traffic spikes with ease and efficiency using our team of highly trained live agents, each following scripts customized to align with your brand.
Move leads down the sales funnel and push them to choose you over competitors by committing to appointments.
Close deals efficiently by quickly committing prospects who are engaged in a conversion, leading to faster conversations and greater customer experience.
Capture your brand’s look and feel
Customize our live chat to match your website–including colors, fonts, images, animations, and more.
Sync with your office hours
Program chat responses to behave differently based on your office hours for personalized customer engagement.
Seamlessly integrate with CRMs
Integrate with leading CRM systems such as Salesforce and InfusionSoft to streamline your sales process. See more here.
Attract leads from your community
Filter leads according to your service area with geo-mapping and routing via Google Maps.
Match prospects with the best agents
Rely on agents trained for your unique industry with filtered, skills-based chat routing.
We instantly capture mobile numbers to conveniently engage with leads anytime, anywhere through their preferred texting app.
We centralize all lead communication with prospects to allow for rapid communication to close the deal.
We reduce site abandonment by chatting with users as they attempt to leave, increasing lead generation.
We connect with prospects through Facebook Messenger to capture each lead, connecting your business to a broader pool of potential customers.
We transfer prospects to your phone line in real time for quick, efficient customer service–all without extra charges.
We offer a platform for handling chats directly whenever you prefer to take the lead.
We set up CEO welcome videos for prospects on your website, creating personal connections that increase opportunities for lead capture and deal closing.
Results
Close rate on appointments scheduled via chat
Revenue in 2 ½ months
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Alure Home Solutions
Southern Homes
SMS communication
Blazeo's advantage
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Whitepapers
Home services
Lawyers and firms
Medical services
College admissions
Real estate agents
Multi-location
Marketing agencies
Other local businesses
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