Construction Marketing/AKVM Roofing

Construction Marketing/AKVM Roofing

Overview

When the storm hit after hours, AKVM Roofing was off the clock — and losing customers.

Homeowners with late-night leaks had no one to talk to, and by Monday morning, most had already called another roofer. Even with years of steady growth and great service, AKVM couldn’t keep up with customers who expected instant answers.

That’s when their long-time digital partner, Construction Marketing, found Blazeo — a live chat solution that keeps businesses “always on” with real, human responses, even after hours.

Highlights

  • Challenge: Missed leads and unanswered calls after 5 PM were costing AKVM high-intent customers.

  • Solution: Blazeo’s 24/7 live chat bridged the gap — connecting real agents with homeowners the moment they reached out.

  • Integration: Every chat automatically synced with AKVM’s CRM, giving the team full visibility and zero manual work.

  • Impact: No more lost calls, no more overnight gaps — just continuous conversations turning into confirmed appointments.

  • Results:

    • 0 missed after-hours leads

    • Instant human response (within seconds)

    • Higher conversion rates, especially residential

    • Fully automated CRM tracking

    • Virtually zero maintenance for the agency

"It’s the best kind of technology — the kind that disappears."

Robert Melis, Founder, Construction Marketing

Want to see how they did it?

Download the full case study to see how Blazeo helped AKVM Roofing turn late-night panic calls into lasting customer relationships — and how it can do the same for your business.