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Alure Home Solutions has over 70 years of experience in home improvement, providing superior customer service with a creative design team and skilled installers.
20+ Attorneys | 200 years of experience combined
Alure faced difficulty scheduling appointments with every lead due to time pressures, competition, and a wide range of buyer personas, including early-stage prospects and shoppers hesitant due to COVID-19. Additionally, their sales team was overwhelmed with manual follow-up tasks.
The strategy was to follow up promptly, accommodate different levels of buyer readiness, and increase lead-to-appointment conversions via online chat.
Alure implemented Blazeo’s 24/7 live chat to capture more leads, automate scheduling, and streamline communication
Our process was to call a lead as soon as possible, but we aren’t always successful on the first call. The Appointment Scheduler helps generate additional appointments.
Blazeo’s seamless integration, user-friendly interface, and the overall impact on lead generation, customer engagement, and sales.
Based on our experience and success with the Blazeo feature and the ease of implementation, it was an easy decision to try and use the appointment scheduler.
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