Products
Industries
Company
Resources
As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.
The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.
Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.
VoiceAI is conversational artificial intelligence that interacts with customers through voice conversations, providing natural, human-like interactions. It fits seamlessly into your existing AI stack, bridging communication gaps by enabling real-time voice conversations, qualifying leads, scheduling appointments, and enhancing customer experiences.
Businesses need VoiceAI because it provides instant, scalable customer interactions that traditional chatbots or IVR systems cannot match. VoiceAI ensures no missed calls, offers 24/7 availability, reduces operational costs, and provides a consistent and professional customer experience every time.
No, VoiceAI does not replace employees. Instead, it complements and enhances human productivity by handling repetitive tasks and qualifying leads, allowing sales and support teams to focus on high-value activities like relationship building and closing deals.
VoiceAI instantly engages callers, identifies their intent, qualifies leads, and even schedules follow-up meetings—all without delays or hold times. By providing immediate, natural interactions, VoiceAI significantly boosts lead conversion and prevents potential customers from dropping off due to slow responses.
Yes, Blazeo VoiceAI integrates seamlessly with your existing CRM and scheduling systems. It syncs in real-time to ensure leads are qualified, appointments are booked instantly, and valuable interaction data is automatically captured, ensuring maximum efficiency.
Absolutely. VoiceAI is designed to handle anywhere from dozens to thousands of calls simultaneously, ensuring businesses of any size can scale effortlessly. It provides round-the-clock availability, meaning customers always receive immediate assistance, even during call spikes.
AI is everywhere—powering smart CRMs, generating personalized campaigns, and helping teams predict behaviour with uncanny accuracy. But here’s the irony: while we’re getting better at automating, we’re not necessarily getting better at connecting.
That’s where VoiceAI steps in.
In a world full of chatbots, dashboards, and text-based automations, AI-powered voice remains the most underutilized channel in the modern tech stack. But the most successful companies are realizing something game-changing: VoiceAI isn’t just another AI add-on—it’s the critical communication layer your stack is missing.
Let’s explore how Blazeo VoiceAI enhances your existing AI tools, boosts customer engagement, and reintroduces the human touch into your automated workflows.
Today’s AI stacks are optimized for speed and scale. You’ve got:
But here’s the problem: when a lead actually wants to talk—not text or click—most stacks fall flat.
Customers don’t always want to wait for an email reply or type out a chat message. Sometimes, they just want to pick up the phone and get answers.
That’s where VoiceAI fills the gap.
VoiceAI is conversational artificial intelligence that answers and engages with callers in natural language—just like a live agent. It can qualify leads, answer questions, schedule appointments, and trigger follow-ups—all through a simple phone call.
Forget waiting on hold. Eliminate robotic scripts. Enjoy natural, intelligent conversations at scale.
Many businesses miss leads and lose revenue because of:
Traditional IVR systems and human-only teams can’t scale effectively or guarantee 24/7 consistency.
With VoiceAI integration, Blazeo transforms your phone line into a proactive, intelligent channel—fully connected to your CRM and sales workflows.
Also read: VoiceAI for Lead Engagement: From Text to Talk with Blazeo
Here’s how VoiceAI acts as the missing link across your AI stack:
You’ve optimized your landing pages, automated your nurture sequences—but a lead who calls in still waits in line?
VoiceAI changes that. It answers calls instantly, engages leads naturally, qualifies their intent, and even schedules appointments—all without human involvement.
That means no more leads lost to voicemails or after-hours silence.
While your calendar tool may be AI-enhanced, it’s still passive. Blazeo VoiceAI actively offers and books time slots during live calls, syncing in real-time with your scheduling system.
The result? No more email ping-pong. Just real-time booking, via voice, that mimics how humans actually schedule meetings.
Most bots struggle with tone, empathy, or contextual understanding. Not Blazeo VoiceAI.
It uses conversational AI to understand questions, detect sentiment, and respond in a way that feels intuitive—not robotic. This emotional intelligence makes the experience smoother and more human.
And because it’s always consistent, your callers get the same quality of interaction—every single time.
Hiring more agents to handle more calls? That’s expensive—and still leaves gaps after hours.
VoiceAI scales effortlessly, whether you’re getting 50 calls a day or 5,000. It works round the clock, handles multiple conversations simultaneously, and never asks for a break.
It’s like having an always-on team that never drops the ball.
There’s a misconception that automation replaces humans. In reality, VoiceAI frees your team to focus on what they do best—building relationships and closing deals.
With VoiceAI:
It’s not about replacing people. It’s about amplifying human performance with smarter tools.
Also read: AI Chatbots vs. Human Agents for Lead Generation: Blazeo Insights
You may have a well-oiled AI machine—but if it can’t talk, it can’t truly connect.
Voice is:
Without voice automation, your AI stack is incomplete.
AI is evolving—from just automating tasks to actually engaging people. And VoiceAI is leading that shift.
If you’re serious about creating smarter, more human-like customer journeys, it’s time to add the one thing your stack is missing: voice.
Blazeo VoiceAI makes your systems smarter, faster, and more personal—so you never miss another lead, call, or opportunity.
Schedule a demo and see how Blazeo VoiceAI turns conversations into conversions—24/7.
Live chat
AI chatbot
Voice call centers
Appointment scheduling
Retainer signing
Home services
Lawyers and firms
Medical services
College admissions
Real estate agents
Marketing agencies
About
Partner program
Blog
Login