SMS Leads Messaging Mobile App – User Guide & Faq

Unlock the potential of SMS Leads Messaging Mobile App 

In today’s digital world, mobile messaging is becoming the preferred communication channel for numerous businesses. It’s fast, convenient and cost-effective. The SMS Leads Messaging mobile app from Blazeo (formerly ApexChat) is a powerful communication tool that can help you unlock the potential of this channel.

And, we’ve got amazing news – a brand new notification called “New SMS Opt-in Lead” awaits you! So, buckle up and let’s explore the wonders of this powerful app together.


Added feature

Let’s take a look at how it works. 

What is the process for accessing the leads section on the mobile app?

To find new leads on the mobile app, navigate to the section under existing leads area. A new lead will be indicated by a tag that displays “opt-in.”

New Lead

What happens if a user tapped on an opt-in lead item?

It will take you to a page with more information about the lead. On this page, there is a button that says “Message Now”. Press this button, and it will let you start a conversation with the lead so that you can communicate to them.

Message Now

How can I view an existing conversation?

If you have already started a chat, you will see a button that says “View Conversation”. Clicking on this button will take you to the message.

View Conversation

How do I start a conversation via SMS?

When you send a message you will get a notification saying that the message has been added to your chats or messaging tab.

Start Conversation

How do I send and receive messages using the messaging tab?

For people using the default settings, we added a messaging tab. This tab lets you send and receive messages for opt-in SMS chats only. Operators can access both regular and opt-in SMS chats using the same messaging tab.

What does the info button do?

When you are in a chat with someone, you will see a button that says “Info”. Click on it and it will take you to a page where you can find out more information.

Info button

On this page, you can see all the information and notes about a chat. You can also press the “Share” button if you want to show someone else in the team the chat.

Share Button

How will I know when a new opt-in lead is created? 

When someone signs up to be a lead, you will get an email about it. You will also get an email if someone responds to your chat message. The emails will have a button that you can click which will take you to the mobile app.

Leads tab

Leads Tab

Messages tab

Messaging Tab

Messaging apps are a good way for businesses to talk to and find new customers. These tools help businesses increase sales, give quicker customer service, and save money. People like it when they get personalized messages from companies, so messaging apps can help keep customers coming back! 

Need help or have some questions? Reach out to us and we’ll be glad to assist you – just drop an email at [email protected].

Thank you for choosing Blazeo (formerly ApexChat)!