Maximize Your Messaging Dashboard

Staying connected and engaged with customers is essential for any business. Messaging Dashboard includes a suite of powerful features to streamline communication, save time, and make customer interactions more efficient. 

Let’s take a look at what these features can do for you and how they can help streamline your customer engagement process.

Our latest update: With a focus on the new chat Operator Transfer feature

With this new addition, operators now have better collaboration capabilities and can transfer ongoing chats to each other effortlessly. The result? A more synchronized team, smoother customer interactions, and increased customer satisfaction.



Auto Name Update

The auto name update feature makes it easy to quickly identify your customers by automatically adding their names into each chat session. This eliminates manual entry, making it faster and easier to locate the customer you need to be in touch with. 

auto name update

Auto suggestions & Add statements

The all-new messaging dashboard offers a streamlined and intuitive experience for managing your chat conversations. With powerful new features like auto suggestions and add statement, you’ll be able to communicate with your customers faster and more easily than ever before. You can Add or delete suggestions with this easy to use shortcut.


Unread Message Notifications

This feature notifies users when there are unread messages in their inboxes so they can stay up-to-date on conversations. 

 You can always stay on top of who needs a reply and make sure no one slips through the cracks.

Decline Chat

Have the freedom to choose which chats you would like to take on, allowing your team more time and control over their conversations. 

This ensures that you will always be able to provide great customer service, no matter what!

New Incoming Chat Sound & New Chat Icons

This new sound notification lets you know when a new chat request has arrived so that there’s no chance of missing an opportunity for engagement with a potential customer or lead.

Lastly, we’re excited to announce our new, easily identifiable chat icons! Now you can quickly recognize where incoming chats are coming from – whether it be Web, SMS, Facebook or Google My Business. Start engaging with your visitors even quicker today and have more meaningful conversations in no time at all!


Start taking advantage of these amazing features!

The messaging dashboard is an incredibly powerful tool that can revolutionize how your business interacts with customers! 

If you have any questions or need assistance with getting started, please contact us at [email protected].

Thank you for choosing Blazeo (formerly ApexChat)!