As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.

Why the name change?

The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.

Why Blazeo?

Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.

ApexChat is now Blazeo! Learn more

Introducing the ApexConnect Mobile App for iOS & Android

Author March 17, 2024 4 minute read

Hot on the heels of the new Partner Portal Update, we are delighted to announce the release of the new ApexConnect Mobile App for iOS & Android. The ApexConnect mobile app brings our live chat platform, Facebook Messenger, and SMS into a single inbox for managing prospect interactions. 

And while the new app may look a little different from what you’re used to, we’ve taken care to ensure they still feel like Blazeo (formerly ApexChat—and work the same way wherever you go.

You can download the new BlazeoConnect today from the BlazeoChat website, or find it in the Google Play and iOS App Store.

Note: In order to use this app, you must be an ApexConnect operator who handles chats for your own company. Having trouble or suggestions? Reach out to us at [email protected].

Here's a sample of what's new:

More control over your chat experience

  • Interact with prospects instantly, in real-time whenever they reach out to your business (or have our trained chat agents chat for you).
  • Manage multiple concurrent conversations from different channels in a single, unified inbox.
  • Receive push notifications whenever consumers request to connect.
  • Instantly respond with canned messages.
  • Track interactions and trends with our secure platform that stores transcripts, integrates with a variety of CRMs, and contains compliance management features.

A faster way to connect

  • Save time—and keystrokes. Get real-time quick reply suggestions as you type to find what you need faster.
  • Receive notifications whenever consumers request to connect.
  • Track interactions and trends with our secure platform that stores transcripts, integrates with a variety of CRMs, and contains compliance management features.

A clean, modern look

  • We’ve combined the best aspects of our different platform interfaces into a new experience, so ApexConnect looks and behaves similarly whether you’re on your laptop, a web browser, your phone, or switching between work and personal computers.
  • You can now change the default width of your dashboard—particularly useful for wider app windows.

A stronger foundation

  • This update moves the app to a new codebase that’s more stable and reliable, for fewer hang/crash errors.
  • That new codebase means we can fix bugs quicker and release new features more often.
  • Syncing data across different platforms and devices is smoother and more seamless than before.

ApexConnect Mobile App

Stay Tuned for New Updates

We are continuously developing and updating features. 

Most Blazeo (formerly ApexChat) users for iPhone and Android will see improvements to their experience from the moment they first open the new apps. But please be aware that there are a handful of features—that are not yet available. 

Be sure to read our release notes, viewable both in the app store listings and in the app itself, for a summary of what’s new and what is coming soon in each release.

Take a moment to download the app from your device's app store (App Store or Google Play). Thank you for choosing Blazeo (formerly ApexChat)!

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