As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.
The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.
Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.
Did you know you can integrate Blazeo's Text-to-Chat feature with your business' Instagram page? If you're in an industry that prioritizes a visual product, then you probably have an Instagram. And if you're on Instagram, then you need to integrate your business' contact information; starting with a phone number.
Once you've set up your business page on Instagram and you have your new SMS phone number through Blazeo's Text-to-Chat service, you're ready to integrate this engagement channel with your profile. Start by tapping "Edit Profile" to reach your contact settings.
After you've entered your profile settings, find the section for contact information. You may have to scroll down to see it more clearly.
Once you've found the "Contact Options" section tap the link and choose the Phone option. From there you'll enter the phone number you got from Blazeo (formerly ApexChat).
After you've entered the phone number assigned by ApexChat, make sure you click the "Text" option under "How Would You Like To Be Reached?"
And then you're done! From there prospects will be able to text ApexChat agents representing your business directly from your Instagram profile. If your a business that has a visual product or service to share, then make sure you add your Text-to-Chat number to your Instagram profile today!