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As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.
The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.
Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.
At 9:00 PM, a potential client lands on your website.
They’ve done their research, narrowed down their options, and finally decided to fill out your inquiry form. Maybe it’s about pricing. Maybe they want a demo. Either way, they’re ready to talk.
By the time your team sees the lead the next morning, it’s too late. They’ve already been contacted by a competitor—maybe even signed a deal.
Sound familiar?
This isn’t an exception—it’s the everyday reality of modern lead generation. And in today’s hyper-competitive market, speed is the difference between closing a deal and losing it.
The numbers are loud and clear:
That’s not a slight edge—it’s a massive advantage. And in sales, every second counts.
People aren’t just hoping you’ll be fast—they expect it. And if you make them wait, they’ll simply move on.
Here’s where most businesses fall short: leads that come in outside working hours.
Even if your team is quick during the day, what happens at night? Or over the weekend?
For most businesses, the answer is: nothing—until the next day.
But your leads don’t pause their buying intent to match your hours. In fact, many B2B and B2C inquiries happen after work, when people finally have a moment to explore options.
If you’re not responding immediately—even at 2 AM—you’re leaving deals on the table.
Also read: Why Your Leads Aren’t Converting - and How to Fix it Fast
Blazeo was built for the age of instant expectations. We help businesses stay responsive around the clock, so leads are never left waiting—and never lost.
Here’s how we ensure you’re always first to respond:
Our AI-powered website assistant engages visitors instantly—answering questions, qualifying leads, and scheduling appointments in real-time.
Even when your team’s offline, Blazeo ensures no lead goes unacknowledged. Visitors get greeted, guided, and captured with zero delay.
For phone-based leads, Blazeo’s dedicated round-the-clock call agents jump in immediately. No matter the time of day (or night), our team connects with prospects, asks the right questions, and warms them up for your sales team.
Think of it as having an overnight SDR team—without actually hiring one.
Whether it’s a website visitor, a phone inquiry, or a form fill at midnight—Blazeo acts fast. That means your brand is the first to follow up, the first to help, and more often than not, the first to win.
We’ve seen what happens when businesses close the response gap.
One Blazeo client reported a 16% increase in close rates after adopting a 5-minute response strategy—echoing findings from InsideSales, which show that speed dramatically boosts conversion potential.
By simply being faster to engage, they outpaced competitors and converted more leads—without changing their product, pricing, or ad spend.
This is the power of speed: it turns the same leads into better results.
Let’s review:
What happens if you don’t meet these expectations?
You lose the lead.
Also read: AI Chatbots vs. Human Agents for Lead Generation | Blazeo Insights
Don’t Just Capture Leads—Convert Them
Blazeo makes sure your business is always on, always available, and always the first to act.
Whether you’re B2B or B2C, selling products or services, generating leads through forms or phone calls—speed matters. And Blazeo helps you deliver it, effortlessly.
Start converting faster—with Blazeo.
Schedule a demo today and see how 24/7 lead response can transform your sales.
Time kills deals. Blazeo kills delay.
Let’s help you win every lead—before the competition even picks up the phone.
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