Setting up chat and lead goals in Google Analytics

Follow these 2 basic steps and you will start seeing chats and leads in your Google Analytics account. It takes about 24 hours for chat/lead data to show up in Google Analytics:

You should be looking for Events called ‘Chats’ and ‘ChatsToLeads’.

Setting up Goals based on Chats and Leads

If you would like to set up Goals which can be viewed under Conversions, please follow these steps.

Chats

Leads

Additional Tracking

If you would like to add some custom tracking functionality then please contact your account representative at Blazeo (formerly ApexChat).