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As of March 2024 we have renamed Apexchat to Blazeo. We are excited to share the next part of our journey with our customers and partners.

Why the name change?

The name ApexChat implies that we are primarily a chat company, which is no longer true. Now we have many offerings, such as call center services, AI, Appointment setting, SMS Enablement, Market Automation, and Sales acceleration (Q2 2024), that go beyond chat. The new name will not only allow us to convey the breadth of our offering but will also better convey our company’s mission and values.

Why Blazeo?

Blazeo, which is derived from the word Blaze, evokes a sense of passion, speed, and energy. A “Blaze” is captivating, illuminates, and represents explosive growth. Blazeo encapsulates our mission to ignite such growth for our customers and partners by delivering innovation with passion, speed, and energy.

ApexChat is now Blazeo! Learn more

Adword Instructions Text-to-Chat

Author March 17, 2024 2 minute read

Google retired this feature as of June 2022, and is no longer available! 

Did you know potential clients can text message your business directly from your AdWords listing? This option offers prospects a fast and easy way to connect with your business and reduces friction in the customer journey. Here's how to integrate your ApexChat Text-to-Chat service with Google AdWords' message extensions service:

  1. Sign into your Google AdWords account.
  2. If you want the app extension to apply to only one campaign or ad group choose one from the left navigation bar.
  3. Click the "Ad Extensions" tab.
  4. Select "View: Message Extensions" from the drop-down menu.
  5. Choose "+ Extension."
  6. Select an existing message extension to add or create a new one by clicking "+ New Message Extension." 
  7. Enter the information for your messaging ads:
    • Phone Number: Enter the phone number ApexChat assigned to your business for text-to-chat.
    • Extension Text: Add the text that will appear in your AdWords text-to-chat ad.
    • Business Name: Include your business' name.
    • Message Text: Enter the message text that automatically shows up in people's messaging apps when the tap your message extension button.
    • Choose "Advanced Options" to restrict message extension to certain dates or hours of the day. With Apexchat Text-to-Chat representatives will be available to respond to text messages 24/7/365.
  8. Click "Save."

If you have questions or need more information on AdWords message extensions contact an BlazeoChat sales representative or visit the Google AdWords support page.

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