Compliance

Blazeo is dedicated to complying with regulations that ensure accessibility and security for everyone. Below are a few of the ways in which we do that.

ADA Compliance

Blazeo has already taken steps to make our chat ADA complaint. We can accommodate the live chat invitation changes you need to ensure you’ve removed “access barriers” from your business website.

The Americans with Disabilities Act requires “places of public accommodation” to remove “access barriers.” Some courts have ruled that websites are in fact “places of public accommodation” and must make their own efforts to remove “access barriers.”

Your live chat invitation is part of your website. Blazeo can accommodate the live chat invitation changes you need to ensure you’ve removed “access barriers” from your business website.

This statement is not intended to be legal advice. Please email support@blazeo.com with any further questions.

CCPA Compliance

Blazeo conducts live chats on behalf of its California customers. These chats are initiated by prospects from customers conducted on Blazeo software platform by Blazeo human chat agents. As a result, Blazeo processes and stores information collected during chat sessions. For more information about our CCPA Compliance Policy, click here.

Please email support@blazeo.com with any further questions.